Jump to Content

Guides API Reference Changelog

Support center Log In Visit website Request a demo

Guides

Log In Visit website Request a demo

Guides API Reference Changelog

All

Pages

Start typing to search…

🏁 ONBOARDING

Getting started

🗂️ PLATFORM

Ticketing
Accounts
Contacts
Analytics
Workflows
Help center
Broadcasts
Data export
Webhooks

👨‍💻 PRODUCT

Triage
Alerts
Kanban
List view
Filters
Favorites
Display view
Saved views
Drawer
Drafts
Snooze
Inbox
Search
Snippets
Auto-responder
Automations
AI summaries
AI agent
Shortcuts

👋 CHANNELS

Slack
Email
- Overview
- Setup
Web chat
- Overview
- Setup
Microsoft Teams

🔗 INTEGRATIONS

CRM
Product ticketing
- Linear
- Jira
Support ticketing
- Zendesk
- Salesforce cases
Incident management

🧑 PREFERENCES

Appearance
Profile

🛡️ STATUS

Status page

Powered by

Zendesk

Bi-directionally integrate Slack and Zendesk.

Updated 13 days ago

Salesforce cases