Overview
Route your emails to Thena platform.
Route emails from multiple addresses to Thena. You can reply directly from Thena or through Slack.
| Core abilities |
|---|
| Route emails to a designated Slack channel. |
| Respond to emails from the Slack channel or Thena. |
| Manage emails as Thena requests to assign, prioritize, and close. |
Additional support
Multiple email addresses
Set up multiple addresses with Thena, like support@, sales@ and business@ to Thena and manage them from all from Thena.
Reply-to
When a form is submitted with a Reply-to email address, Thena allows you to reply directly from Slack or the Thena app. Your response will be sent from the configured email address, and the Reply-to address will be the customer’s email.
Updated 3 months ago