Product Updates - September 2023 šŸš€

šŸ’” New: Request Analytics [Beta]

Product Updates - August 2023 šŸš€

šŸ’” New Product: Web to Slack


Enhanced Request Experience

Advanced AI now powers our Request product. This includes:


A New Kanban

It is challenging to keep track of Slack messages. The Kanban view was a great segway into providing an actionable representation of conversations, and now gets the support of quick filters, the ability to drive action from within the Kanban, and get context into both internal and external communication.


Marketing Automation is now out of Beta

You no longer need to be tech savvy in order to send a crisp, and engaging marketing update to your customers in Slack. Pick a template, edit it without writing a line of code and send the collateral to the audience of your choosing. The customer engagement as a result of your campaigns is presented to you in an easy to digest, actionable form.