Jump to Content
Support center
Guides
API Reference
Changelog
Support center
Log In
Visit website
Request a demo
Guides
Log In
Visit website
Request a demo
Guides
API Reference
Changelog
Accounts
Search
All
Pages
Start typing to search…
🏁 ONBOARDING
Getting started
🗂️ PLATFORM
Ticketing
Requests
Statuses
SLA
CSAT
Merge
Custom fields
External links
Escalation
Customer portal
Internal helpdesk
Roles & access
Accounts
Contacts
Analytics
Workflows
Help center
Broadcasts
Data export
Webhooks
👨💻 PRODUCT
Triage
Alerts
Kanban
List view
Filters
Favorites
Display view
Saved views
Drawer
Drafts
Snooze
Inbox
Search
Snippets
Auto-responder
Automations
AI summaries
AI agent
Shortcuts
👋 CHANNELS
Slack
Email
Overview
Setup
Web chat
Overview
Setup
Microsoft Teams
🔗 INTEGRATIONS
CRM
Hubspot CRM
Salesforce CRM
AI Summaries
Thena -> Salesforce
Salesforce CRM -> Thena
Vitally
Product ticketing
Linear
Jira
Support ticketing
Zendesk
Salesforce cases
Incident management
Rootly
PagerDuty
incident.io
Opsgenie
🧑 PREFERENCES
Appearance
Profile
🛡️ STATUS
Status page
Powered by
Accounts
Create and manage customer relationships.
Updated 14 days ago
Roles & access
Contacts
