Our Approach

• What excites us about Shared Slack?
• Setup Customer Channels for Success
• Conversational Ticketing

Getting Started

• How to Get Started
• Scale Slack Effectively, with Thena

Request Management

• Request
• Request Analytics
• Web to Slack
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Internal Helpdesk

• Internal Helpdesk

Marketing Automation

• Marketing Automation
• Campaign Analytics

Connectors

• Connectors Overview
• Internal Tickets
• CRM

Webapp

• Configure a Channel in the Webapp
• Webapp Settings

Guides

• Our Approach
• Getting Started
• Request Management
• Internal Helpdesk
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Changelog

• Product Updates - November 2023 🚀
• Product Updates - October 2023 🚀
• Product Updates - September 2023 🚀
• Product Updates - August 2023 🚀
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