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v1.0
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What excites us about Shared Slack?
Setup Customer Channels for Success
Conversational Ticketing
Getting Started
Getting Started with Thena
Thena App for Slack
Add Thena to a channel
Requests
Customer Request Management
Internal Helpdesk
Kanban
Connectors
Overview
Tickets
Salesforce cases
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Alerts
Getting Started with Alerts
Configure Alerts
Webapp
Configure a Channel
Analytics
Settings
Slack Channel Management
Automated Responses
Marketing Automation
Getting Started with Marketing Automation
Campaign Management
Campaign Analytics