User Left Channel / Company

πŸ‘ Get Notified whenever a customer user has left a channel/company

User Departure Notifications in Slack

Automatically receive notifications in your chosen Slack channel when a user leaves a specific channel or the entire Slack workspace. This feature allows you to monitor user activity more efficiently, ensuring you're always informed about changes in channel or company participation.

πŸ“˜

Notifications also include alerts when a user deactivates their account, indicating they have left the company.

User Departure Notification Example

Setting Up User Departure Notifications

Follow these steps to configure your notifications:

  1. In Slack, navigate to /Thena Global Config.
  2. Click the Configure Workflows button.
  3. Choose the Notify when a user leaves a customer channel option.
  4. Select Channels:
    • You can manually select channels by name or use conditions to filter channels.
    • Available conditions include "Channel Name starts with" and "Channel Name ends with."
    • If using a condition, specify the matching pattern.
  5. Choose Notification Channel: Select the Slack channel where you want to receive departure notifications.