Product Updates - July 26th, 2024
This week we've added improvements to HubSpot and Salesforce, a way to user-auth in our web app to white label replies back to Slack, and a new makeover for our Broadcasting functionality.
AI summaries for HubSpot and Salesforce
Utilize AI-generated summaries to regularly update your CRM and any connected systems with the following detailed information from Slack conversations:
- Comprehensive Summaries
- Participant Information
- Sentiment Analysis
- Actionable Next Steps
Pick between updating your company/account or deals/opportunity objects and the frequency, daily/weekly/monthly. Click here to configure your AI summaries 🔥.
AI summaries can now be toggled on for HubSpot or Salesforce
White labeled replies from Thena
Authenticate with your Slack user profile and enable all replies from our Thena web app to be sent using your profile in Slack.
Please note, this may require Slack admin approval. Click here to authenticate via Slack. Make sure to change your advanced reply preference as well. We recommend "Auto-add me before replying".
New Broadcaster
We now have a new, and completely redesigned, Broadcaster available for you to try out! Oh btw, we now also support sending your Slack Broadcasts to Microsoft Teams enabled channels 🎉.
Supported formatting:
- Headers
- Markdown
- Images
- Videos (YouTube only)
- Dividers
- Buttons
Note: Use hyperlinks to share a Loom video
Thena's new no-code editor
General updates
Changes to your setup page
We've moved Microsoft Teams, Web Chat, and Email setup & configuration under our setup tab here.
Chat with us
Our native chat widget has been re-added to our Thena web app. Use the Chat with us option in the bottom left corner, above your user profile.
