Quick Filters: Streamline Search and Actions

Multiple quick filters can now be applied with AND logic in Kanban/List view.
Display view customization for card: choose to display request creation date and last customer reply date.
CRM fields in drawer can now be added/modified directly without switching to Display view.
Bulk select items in list view with Shift + Hold.
Subscribe filter view enables you to see all your subscribed requests in Kanban/List view.
Get conversations via API.
Performance across Kanban/Live and Analytics got a major boost.