It is challenging to keep track of Slack messages. The Kanban view was a great segway into providing an actionable representation of conversations, and now gets the support of quick filters, the ability to drive action from within the Kanban, and get context into both internal and external communication.
- Quick Filters, Updated UI/UX across the Kanban cards and drawer both
- Ability to see external communication, internal collaboration, and triage effectively.
- Send a reminder to the request assignee asking for an update at the click of a button.