Workspace Analytics: Overview

Workspace Analytics

As companies start to scale their conversations in Slack, they come to the realization that their context, and by way their data, is seemingly lost or locked away in a black box.

Introducing Thena’s Workspace Analytics to help increase the visibility of Slack across your organization, all while providing you the critical business metrics you need to make internal decisions while creating signals for customer health & engagement.

Thena's Workspace Analytics is broken down as follows:

  1. Home - channel level analytics on business metrics & customer engagement.
  2. Time Series - cuts of data, over time, to report on and outline emerging trends for the business.