Yes, a single Thena Request can have links to multiple Shortcut stories.
Yes, multiple Thena Requests can be associated with a single Shortcut story.
If a Shortcut story linked to multiple Thena Requests is updated, will all linked requests be notified?
Yes, all threads of the linked requests receive a status update notification.
You will receive notifications in Thena only when the status of the linked Shortcut story is updated. Other attribute changes won't be notified.
If your Shortcut API Token changes or is no longer valid, the integration may stop functioning. To resolve this, update the API Token in the Global Settings -> Integrations tab.
Our integration ensures all data is transferred securely, and no sensitive information is stored. Always make sure to keep your API tokens confidential and never share them.
Ensure that you've copied the correct webhook URL from Thena and pasted it accurately in Shortcut. If problems persist, contact us over Slack.
Updated 30 days ago